Make sure you sprinkle your relevant customer service resume skills throughout your entire application. Put them in your customer service resume job description and objective, too. According to our analysis of 133,000 resumes, people are most likely to describe their CS skills as: Excellent customer service skills; Great customer service skills
07/2014 to Current. Utility Customer Service Representative Adenus Operations – Smyrna, TN. Processing customer payments for utility payments, water taps, liens, and deposits. Making sure payments are applied to the correct account. Input direct debits, end direct debits at customer request or final bills.
Any resume for a call center customer service representative should have: A header with the applicant’s phone number and email address. A 2- or 3-sentence career summary touching on professional highlights. Your work experience listed in a reverse-chronological order with a few bullet points for each job.

A typical day for an outbound customer service representative includes identifying customers’ needs, researching customer issues, and providing prompt, clear solutions via phone calls. They will also document all customer interactions through a CRM system. Exceptional verbal communication skills, a pleasant phone manner, and the ability to

Key Words. Make sure that you use a clean, consistent format that doesn’t have images, colors, or multiple columns. Hiring managers for customer service jobs want simple resumes that are easy to read. Stick to 1 to 2 highly legible fonts, use a single column, and demarcate your categories by using consistent font changes.
Job accomplishments are measurable achievements that are unique to a candidate's experience, education and skill set. Including job accomplishments in addition to responsibilities on your customer service resume is a great way to maximize your resume's impact, illustrate a history of exceeding expectations and showcase your noteworthy achievements in the workplace.
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customer service representative job description for resume